Help
Answers to common questions. Can’t find yours? Write to us below.
About QatarSteps
What is QatarSteps?
One place for everyday life in Qatar: step-by-step guides and free tools today, in English and Arabic. Soon, home services and a Market run by our own team.
Does it cost anything?
No. Reading guides and using the tools are free, with no sign-up needed. Our coming home services will have fixed prices that you see before you book.
Is QatarSteps a government website?
No. We are independent. Guides link to the official sources; always check them before you act, because rules and fees change.
How we write guidesServices and Market (coming soon)
When do services open?
We are getting ready to launch home cleaning, deep cleaning, AC service, car wash at home and document services in Doha. We are not taking bookings yet. Leave your email on the Services page and we will tell you the day they open.
See the servicesWho will do the work?
Trained pros from licensed partner companies, booked and checked by our own team. You will see the full price before you book and pay online.
What happened to buying, selling and quotes?
We have paused do-it-yourself ads, quote requests and the business directory while we build a Market where our team checks every item, car and home before it is listed. Leave your email on the Market page to hear when it opens.
About the MarketAre the prices final?
No. Prices shown are planned launch prices and may change before bookings open.
Your account
How do I sign in?
With Google, Apple or your email. With email we send a 6-digit code and a link; there is no password to remember.
How do I change notifications?
In your account, under "How we contact you", choose WhatsApp and email. Everything also appears under the bell at the top of the page.
How do I delete my account?
At the bottom of your account page. It removes your login, profile, requests, chats, reviews and photos and cannot be undone.
Privacy policyHow do I report a problem with a post or a person?
Use the report button on the business, listing, request or chat. Our team looks at every report.
Contact us
We usually reply within 2 working days. Or email us at info@alphazulu.group.