Help

Answers to common questions. Can’t find yours? Write to us below.

About QatarSteps

What is QatarSteps?

One place for everyday life in Qatar: step-by-step guides, free tools, checked local businesses, quotes for jobs, and buying and selling between residents. In English and Arabic.

Does it cost anything?

No. Reading guides, using tools, asking for quotes, posting ads and listing a business are all free.

Is QatarSteps a government website?

No. We are independent. Guides link to the official sources; always check them before you act, because rules and fees change.

How we write guides

Getting quotes

How do quotes work?

Describe the job once. Checked businesses that cover that service reply with a price and a message. Compare them, chat, and accept the one you want. Accepting closes the request and tells the others.

Get quotes
Is my phone number shared with businesses?

No. Businesses reply and chat with you inside QatarSteps. You decide if and when to share your number.

Why is my request "waiting for check"?

A new account’s first three posts are checked by our team before they go live, usually within a few hours. Posts with words that are not allowed are always checked.

Can I change or close my request?

Yes. Open it from "My requests" to edit the details, area or date while it is open, or close it. The service cannot change once quotes have arrived.

Who can write a review?

Only someone who accepted that business’s quote, once per job. Every review is checked before it appears. Businesses can reply publicly but cannot pay to remove reviews.

Buying and selling

How do I sell something?

Press "Post an ad", choose a category, add a title, price and description, then add up to 8 photos. Ads stay up for 30 days and you can renew them with one click.

Post an ad
Can I get told when something I want is posted?

Yes. Filter the listings (for example furniture under QAR 600) and press "Save this search". We tell you when a matching ad goes live.

Browse Buy & sell
How do I stay safe?

Meet in a public place and check the item first. Never pay a deposit or transfer money before you see it, and never share Metrash or bank codes. For cars, check the Istimara and get a Fahes inspection. Report anything suspicious.

What is not allowed?

Anything illegal in Qatar or against public morals, including alcohol, pork products, drugs, weapons, counterfeit goods, adult content, and visa or job "agent" offers that charge fees.

Terms of use

For businesses

How do I list my business?

Sign in, open your account and press "Add your business". We check new businesses within 2 working days. Listing is free.

Add your business
My business is already on QatarSteps. How do I take it over?

Open its page and press "Claim this business". If you sign in with the business’s own mobile or WhatsApp number we confirm you straight away; otherwise we check your claim.

What does the Verified badge mean?

We checked the business’s Commercial Registration (CR). It is not a guarantee of quality, which is what reviews are for.

How will I hear about new jobs?

Matching requests appear in your Business inbox, and we send a WhatsApp message when one arrives. You can change this in your account.

Your account

How do I sign in?

With Google, Apple or your email. With email we send a 6-digit code and a link; there is no password to remember.

How do I change notifications?

In your account, under "How we contact you", choose WhatsApp and email. Everything also appears under the bell at the top of the page.

How do I delete my account?

At the bottom of your account page. It removes your login, profile, requests, chats, reviews and photos and cannot be undone.

Privacy policy
How do I report a problem with a post or a person?

Use the report button on the business, listing, request or chat. Our team looks at every report.

Contact us

We usually reply within 2 working days. Or email us at info@alphazulu.group.