Guides / Government apps & documents / Metrash, Hukoomi & Tawtheeq
Tawtheeq (National Authentication System): signing up and logging in
How to create your Tawtheeq account with your Qatar ID and mobile number, use it to log in to Hukoomi, the Ministry of Labour and MOFA attestation, and fix passwords, suspended accounts and phone number problems.
Last reviewed: 13 October 2026
- Cost
- Free to register; the Tawtheeq app is free
- Who
- Citizens and residents with a QID; visitors can register with an email and international number
- You need
- QID and a Qatari mobile number registered in your name
- Time
- About 10 minutes if your number is in your name
Tawtheeq, officially the National Authentication System (NAS), is Qatar's shared login for government websites. Instead of creating a separate account for every ministry, you create one Tawtheeq account with your Qatar ID (QID) and mobile number, then use the same username and password wherever a site offers a Tawtheeq or National Authentication login. You need it for things many residents do sooner or later: the Ministry of Labour Individuals Portal (for example to change employer), MOFA certificate attestation, and the new Hukoomi platform that MCIT relaunched in June 2026. Tawtheeq is separate from Metrash, the Ministry of Interior app, which has its own registration. This guide covers signing up, adding the Tawtheeq app, logging in to a service and fixing the problems that stop people, especially a mobile number that is not in their name.
Before you start
- Your Qatar ID (QID) number, which the account is built on
- A Qatari mobile line (Ooredoo or Vodafone) registered under your own QID, with the SIM in your phone so you can receive the verification code by SMS
- Your name exactly as on your QID, in English or Arabic (the form accepts one or the other, not a mix)
- Your date of birth, nationality and gender as on your QID
- Your national address details (building, street and zone numbers from the blue plate on your building) and a P.O. Box if you have one
- An email address you check regularly
- A password you have not used on other websites
- A computer or phone with a normal web browser; the registration form also has a captcha, so avoid doing it in a hurry on a weak connection
Step by step
Make sure your mobile number is in your name
Tawtheeq checks that the mobile number you give belongs to the QID you register with. If your SIM was bought by your employer, a relative or a friend, the line is registered to their QID, and your account will be created but left inactive. The quickest fix is to visit Ooredoo or Vodafone with your QID and transfer the line into your name, or buy a new SIM in your name. If you cannot do that, you can still register and then call 109 to activate the account (step 6). A line in your own name also matters for other services, such as the Ministry of Labour job change service, which requires it.
Read guide: Changing jobs in Qatar without an NOC →Open the NAS self-service page and choose Register
Go to the National Authentication System self-service site at nas.gov.qa/self-service and click Register. You can also reach it from the Tawtheeq or National Authentication login button on a government website, which usually has a link to create an account. Choose the option for Qatar citizens and residents; the other option is for visitors and business representatives without a QID. Using the official site matters, because some fake pages copy government login screens to collect passwords and codes.
Enter your QID and mobile number, then the SMS code
Type your QID number and your Qatari mobile number, complete the captcha and continue. A one-time password (OTP) is sent to that number by SMS. Enter it on the next screen and continue. If the code does not arrive within a minute or two, check that the SIM is in the phone and has signal, then request a new code rather than reusing an old one.
Fill in your personal details
Enter your nationality, your name, date of birth, gender, national address, P.O. Box and email. Write your name in English or in Arabic only, exactly as on your QID, because mismatched spelling causes problems later when ministries compare records. The national address is the building, street and zone number shown on the blue plate on your building. Check the email carefully, since some services send confirmations there.
Read guide: Get your Qatar ID (residence permit) →Set your password and finish
Choose a password, type it again to confirm it and continue. Follow any password rules shown on the screen; use a long password you do not use anywhere else, because this one account opens many government services. When registration succeeds, a confirmation message tells you the account is active. Write down nothing on paper that sits with your QID; a password manager on your phone is safer.
If your number is not in your name, call 109
When the mobile number belongs to someone else, registration still goes through but the account stays inactive. Call the Government Contact Centre on 109 (from abroad, +974 4406 9999) and ask them to activate your National Authentication account; have your QID ready. Rules on who may use a sponsor's or employer's number can change, so the agent may ask you to move the line into your name instead. Long term, a number in your own name saves trouble with password resets and every other OTP-based service.
Install the Tawtheeq app (optional but useful)
The official Tawtheeq app is published by Qatar's Ministry of Communications and Information Technology (MCIT) on the App Store and Google Play, and it is free. Open it, log in with your Tawtheeq username and password and follow the on-screen steps to register your phone. After that, when you log in to a government site you can approve the login with one tap while your phone is online, or open the app to generate a one-time code when you are offline. The app asks for phone and location access so it can recognise your device and where the login is coming from.
Log in to a government service
On the service's website, choose the option labelled Tawtheeq or National Authentication. You are sent to the NAS login page, where you enter your Tawtheeq username and password and then confirm with the SMS code or the app. Once verified, you are returned to the original site already signed in. This is how you log in to the new Hukoomi platform (hukoomi.gov.qa), the Ministry of Labour Individuals Portal on mol.gov.qa, and MOFA's attestation e-services, among others. Always check the address bar ends in .gov.qa before typing your password.
Read guide: Attesting your degree for Qatar: the full chain →Reset a forgotten password or unsuspend your account
If you forget your password, go to the NAS self-service page and click Reset Password. Enter your QID and mobile number, complete the captcha and click to send the verification code, then enter the code and set a new password. If your account has been suspended, for example after several wrong attempts, use Unsuspend Account on the same page: enter your QID and mobile number and then the OTP sent to you. Both options depend on the registered mobile, so if you no longer have that number, call 109.
Change your registered mobile number
If you get a new number, update Tawtheeq while you can still log in. Go to the NAS self-service site, log in with your username and password, click Mobile Number in the top menu, enter the new number and confirm. The new number should also be registered in your name. If you have already lost the old number and cannot receive codes, call 109 for help; remember to update Metrash and your bank separately, because they keep their own records.
Read guide: Metrash: registering and using Qatar's Ministry of Interior app →Keep your account safe
Never share your password or any OTP with anyone, including people who say they are from a ministry, bank, courier or your employer; government staff do not need your code. If your phone shows a Tawtheeq login approval you did not start, reject it and change your password. Be wary of agents who ask for your login to do a job for you; companies use their own establishment portals, and your personal account should stay personal. If you think someone has used your account, reset your password straight away and call 109.
What it costs
| Tawtheeq account and Tawtheeq app | Free |
Official fees at the time of review. Fees change, so confirm before paying.
Common mistakes
- Registering with a mobile number that is in your employer's or a relative's name, then wondering why the account is inactive
- Mixing English and Arabic in the name field, or spelling your name differently from your QID
- Assuming your Metrash password works for Tawtheeq; they are separate accounts
- Changing your phone number without updating Tawtheeq first, then being unable to receive reset codes
- Sharing an OTP with a caller or 'agent' who claims to be helping with a visa, fine or parcel
- Typing your password on a look-alike page found through an ad or a link in a message instead of a .gov.qa site
- Creating a second account after a failed attempt instead of using Reset Password, Unsuspend Account or calling 109
Questions people ask
What is the difference between Tawtheeq and Metrash?
Tawtheeq (NAS) is the shared login for many government websites, run by MCIT. Metrash is the Ministry of Interior's own app for residency, visas and traffic services, with its own registration and password. Most residents end up needing both, and changing your number in one does not update the other.
Is QDI (Qatar Digital Identity) the same as Tawtheeq?
No. QDI is a separate Ministry of Interior app launched in October 2024 that holds digital copies of your ID and other documents, supports electronic signing and identity checks, and can be used to access MOI e-services and e-gates. Tawtheeq is the national login used by Hukoomi, the Ministry of Labour, MOFA and other entities. Use whichever option a website's login page offers.
My mobile number is in my company's name. Can I still register?
Yes, but the account is created inactive. Call 109 to ask for it to be activated, or better, transfer the line into your own name at Ooredoo or Vodafone with your QID. Some services, like the MOL job change service, require a number in your own name anyway.
I am not receiving the verification code. What should I do?
Check that the SIM linked to your registration is in your phone, has signal and can receive SMS, then request a new code. If you installed the Tawtheeq app and registered your device, you can generate a code in the app even without internet. If codes still do not arrive, call 109.
My account says it is suspended. How do I get back in?
Open the NAS self-service page and choose Unsuspend Account. Enter your QID and registered mobile number, then the OTP sent to your phone. If you have forgotten the password as well, use Reset Password afterwards.
Can visitors or people without a QID register?
Yes. The registration page has a separate option for visitors and business representatives, who register with an email address and an international mobile number. Residents should always use the citizens and residents option with their QID.
Which government services use Tawtheeq?
Examples confirmed in 2026 include the relaunched Hukoomi platform, the Ministry of Labour Individuals Portal (for example the employer change service) and MOFA attestation e-services. It has also been used by other ministries and by health services in the past. If a site shows a Tawtheeq or National Authentication button, your account works there.
Can a PRO or agent use my Tawtheeq login for me?
It is not a good idea. Your login and OTP give access to your personal government records and let someone act in your name. Companies handle their own transactions through establishment portals, and you can approve personal requests yourself.
Official sources
- National Authentication System self-service (register, reset, unsuspend) ↗
- MCIT: National e-Registration/Authentication Service ↗
- Tawtheeq app on the App Store ↗
- The Peninsula: MCIT launches new Hukoomi platform (June 2026) ↗
- Mondaq (SAP law firm): MOL e-services require National Authentication login (April 2026) ↗
- The Peninsula: Qatar Digital Identity (QDI) app launched (October 2024) ↗
Always check the official source before acting. QatarSteps is independent and not a government website.